Shipping policy

Shipping Policy

Last updated: April 1, 2025

Thank you for shopping at Atelier Cerutti. We are committed to delivering your order with speed, care, and elegance. Please review our shipping policy below.


Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has been shipped.


Shipping Rates & Delivery Times

We offer the following shipping option:

  • Standard Shipping (Domestic) – 3–6 business days – Free on orders over $150
  • International Shipping – 7–15 business days (estimated delivery time after dispatch) – Calculated at checkout

Delivery times are estimates and may vary depending on destination and customs clearance.


International Orders

We ship worldwide from our main fulfillment center. Please note:

  • Customers are responsible for any applicable duties, taxes, or customs fees.
  • Orders may be subject to delays due to international shipping conditions.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your shipment through the courier’s website at any time.


Lost or Delayed Packages

If your package is delayed, missing, or arrives damaged, please contact us at support@ateliercerutti.com within 7 days of the expected delivery date. We’ll do our best to assist you promptly.


Shipping Restrictions

At this time, we do not ship to PO Boxes, APO/FPO addresses, or embargoed countries. Please use a valid residential or business address during checkout.


Need Help?

If you have any questions or concerns about shipping, please reach out to our customer care team at:

📧 support@ateliercerutti.com