Shipping policy
Shipping Policy
Last updated: April 1, 2025
Thank you for shopping at Atelier Cerutti. We are committed to delivering your order with speed, care, and elegance. Please review our shipping policy below.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Rates & Delivery Times
We offer the following shipping option:
- Standard Shipping (Domestic) – 3–6 business days – Free on orders over $150
- International Shipping – 7–15 business days (estimated delivery time after dispatch) – Calculated at checkout
Delivery times are estimates and may vary depending on destination and customs clearance.
International Orders
We ship worldwide from our main fulfillment center. Please note:
- Customers are responsible for any applicable duties, taxes, or customs fees.
- Orders may be subject to delays due to international shipping conditions.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your shipment through the courier’s website at any time.
Lost or Delayed Packages
If your package is delayed, missing, or arrives damaged, please contact us at support@ateliercerutti.com within 7 days of the expected delivery date. We’ll do our best to assist you promptly.
Shipping Restrictions
At this time, we do not ship to PO Boxes, APO/FPO addresses, or embargoed countries. Please use a valid residential or business address during checkout.
Need Help?
If you have any questions or concerns about shipping, please reach out to our customer care team at:
📧 support@ateliercerutti.com